Get in touch

Due to the current situation with Covid-19, please try not to contact Mercers during this time unless your query is critical.

They are working hard to continue to provide services to Scheme members whilst they operate in accordance with Government and health guidelines.

To ensure our members who need their help most are prioritised please do not contact them if your enquiry can wait.

There may be a slight delay to their response times and it would help greatly if you please refrain from chasing for an update.

If you do need to contact the administration team please send your enquiry by email to: although please bear in mind there will be a delay providing a response.

For those members who do not have access to email please contact the administration team by calling: 0345 072 6772

Thank you for your support and patience during this difficult time.