Useful links

You may find the following pension-related websites and contact details useful:
The Government has introduced a ‘guidance guarantee’ that all individuals with a defined contribution pension scheme will be offered free and impartial guidance at the point of retirement. This:

  • covers a range of options to help you make sound decisions and take informed action, whether that’s seeking further advice or purchasing a product;
  •  tells you about the different types of pension and what you can do with your pension pot - what’s tax-free and what’s not; and
  • is offered face to face by Citizens Advice or by phone from The Pensions Advisory Service.
The Pensions Advisory Service (TPAS) is an independent voluntary organisation set up to give free help and advice on occupational or personal pension issues.
Phone number: 0300 123 1047
If TPAS is unable to help, you can contact the Pensions Ombudsman, who can investigate and determine any complaint or dispute of fact or law.
Phone number: 0800 917 4487
You can find an independent financial adviser in your local area on the Unbiased website above. Please note, financial advisers will usually charge a fee for their services.